Handling time for each product is clearly stated on the product listing, please refer to each individual product page for details. There will be production time for all made-to-order and custom-made items.
Customers could get an estimated shipping fees for different shipping methods available. On checkout, they could choose their desired shipping method.
Please see below:
Customers will receive an order confirmation email after your order has been placed. A delivery confirmation email with tracking number will be also sent to customers when package has been dispatched.
We may accept order cancellation if the order has not yet been shipped. We do not accept order cancellation for any custom-made boots, costumes and wigs. Any order cancellation will result in a 20% cancellation fees applied to the order amount (excluding shipping cost). If the item has already been shipped and you want to cancel the order, please refer to our return policy (http://www.cosplaybuzz.com/pages/return-policy). Should you have any concern or question, please contact our customer service.